special occasions online shop

handmade & handpainted glassware & pottery delivered direct to your door - true designer goods at a fraction of the price

welcome to special occasions ...

click icon to view shopping cart contents

 

HOME

 

 

CHOOSE BY CATEGORY

 

white wine glasses

 

red wine glasses

 

beer glasses

 

champagne & flute glasses

 

cordial glasses

 

bowls & vases

 

brandy glasses

 

candle holders

 

decanters

 

 

CHOOSE BY COLLECTION

 

abstract glass

 

pineapple glass

 

florentina glass

 

tulip glass

 

mother’s day glass

 

royal glass

 

gold strata glass

 

gold & platinum leaf glass

 

mosaic glass

 

jubilee glass

 

majestic glass

 

 lily glass

 

anniversary glass

 

pottery

 

 

 

CUSTOMER SERVICE

 

CONTACT US

 

TRADE BUYERS

 

 

Customer Service

UK Delivery
Delivery (P&P) to addresses WITHIN MAINLAND UK is £4.95. Outside this area P&P charges are £10.00.  In the event that there is no one available at the delivery address to sign for the goods, the courier will have a card informing you that he has attempted to make a delivery with a contact telephone number - please call to arrange another delivery time. At this point the goods become your responsibility.

Worldwide Delivery
The cost of delivery anywhere OUTSIDE THE UK is £10.00. We deliver to most destinations worldwide and non-UK delivery is via “International Signed For”, depending on the destination country.  A signature is required upon receipt of the goods.  In the event that there is no one available at the delivery address to sign for the goods, the courier will have a card informing you that he has attempted to make a delivery with a contact telephone number - please call to arrange another delivery time. At this point the goods become your responsibility.

Availability and Dispatch
Subject to credit card security checks and stock availability orders are usually dispatched within 5 days of receiving your order. 

Please note that WE DO NOT DELIVER to PO boxes, mail drop boxes or forwarding addresses of any kind.

Damaged/Faulty Goods for Return
We obviously do our best to ensure that every product shipped is of 100% quality.  If you should receive a damaged or faulty item please return to us at the below address with a covering letter outlining damage/fault. Please ensure you put your order number and contact details clearly on your letter so that we can arrange a product exchange/refund. All goods have a 30 day guarantee and certain products have a 2 year manufacturers warranty - please ask our team for more details.

Address to return damaged/faulty goods:

PLEASE CALL JAN ON 01977 640333

For your protection we recommend that you use a Recorded Delivery service. We cannot issue refunds for goods that fail to reach us. Please note that you will be responsible for the cost of returning the goods to us unless we have delivered the item to you in error or the item is faulty.

Please take a look at our Order Acceptance Policy..

 

Special Occasions - Occasions-Glassware are listed in the following directors and related websites:
http://www.walshbrothers.co.uk
(clocks, watches & jewellery under ‘decor’)

we are listed in The Wholesaler UK directory for trade applicants

special occasions is an exclusive online store and supplier of handmade and hand-painted glassware and pottery to both the trade and to the public.  excuisite designs coupled with superior customer service ensure both your product and your order are of the utmost quality.  if you have a specific enquiry please telephone our team on 01977 640333. vat registration number 835 2065 41. no imagery may be taken from this site without the express permission of the owner. any illegal useage may result in action being taken.